The plumber and his mate came round, borrowed the broomhandle to poke down the floor drain in the kitchen. "Big problem Madame" well there's a surprise. Used our hose shoved it into the laundry waste outlet and pressed 'go' well you can imagine how well that turned out! And then they decided to lift the big manhole cover outside and check the pipes but by then it was dark so there they were both crouching over the hole using the lights from their mobile phones to try to see down to the drain pipes. At least its different from Dubai where, if we called the property management company for a plumber, or an electrician or an air-con tech they'd send the same guys (The 3 Stooges) no matter what we'd asked for.